Terms of service

Last updated: 08 September 2026
Effective from: 25 August 2026

1. About these terms

These Terms of Service (“Terms”) govern your use of mythed.co and any purchase you make on it. The store is operated by Mythed Lifestyle Private Limited (“Mythed”, “we”, “us”, “our”), a private limited company incorporated in India.

  • CIN: U18129WB2026PTC288966
  • Registered office: 334/B, Acharya Jagadish Chandra Bose Road, Post – Thakurpukur, Kolkata – 700063, West Bengal, India
  • Email: hello@mythed.co

By accessing the store or placing an order, you agree to these Terms. If you do not agree, please do not use the store.

These Terms should be read together with our Privacy Policy, Shipping Policy and Return & Refund Policy, each of which forms part of them.

2. Eligibility

You must be 18 years of age or older and capable of entering into a legally binding contract under the Indian Contract Act, 1872 to place an order. By ordering, you confirm that you meet these requirements and that the information you provide is accurate and complete.

The store is intended for personal, non-commercial use. We do not currently sell wholesale or for resale.

3. Accounts

You may check out as a guest or create an account. If you create an account, you are responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately at hello@mythed.co if you believe your account has been accessed without your authorisation.

We may suspend or close an account that we reasonably believe has been used fraudulently, abusively, or in breach of these Terms.

4. Products, made-to-order production and variation

Every Mythed garment is printed to order. We do not hold finished stock; production begins after payment is confirmed. This has two consequences worth stating plainly:

  • Orders can be cancelled only before production begins, as set out in our Return & Refund Policy.
  • Minor variation in print colour, tone and placement is a normal characteristic of direct-to-film printing and of screen calibration differing between devices. Small variation within production tolerance is not a defect.

We describe fabric, fit and care as accurately as we can. Garment measurements may vary slightly within standard manufacturing tolerance.

5. Pricing, taxes and errors

All prices are in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax unless stated otherwise. Any shipping charge is shown separately at checkout before payment.

We may change prices, introduce or withdraw offers, and add or discontinue products at any time without notice. A change in price does not affect an order we have already accepted.

Occasionally a product may be listed at an incorrect price or with incorrect information because of a technical or human error. Where an error is obvious and could reasonably have been recognised as a mispricing, we are not obliged to supply at the wrong price. In that case we will contact you, and you may confirm the order at the corrected price or cancel it for a full refund.

6. Orders and acceptance

Your order is an offer to buy. A confirmation email acknowledges that we received it; it does not by itself constitute acceptance. The contract is formed when we accept your order by beginning production or dispatching it.

We may decline or cancel an order, in whole or in part, where:

  • the product is unavailable or cannot be produced;
  • there is a pricing or listing error, as set out above;
  • we suspect fraud, abuse or a breach of these Terms;
  • the delivery address is not serviceable; or
  • we are prevented by law.

Where we cancel an order you have already paid for, we refund it in full.

7. Payment

We accept prepaid orders only. We do not offer Cash on Delivery. Payments are processed by Razorpay Software Private Limited. Your card, UPI and banking credentials are entered directly in Razorpay's secure environment and are never transmitted to or stored on our systems.

Your payment is also subject to Razorpay's terms and to the terms of your bank or card issuer. We are not responsible for a payment declined or delayed by your bank, your issuer, or the payment gateway.

8. Shipping, cancellation, exchanges and refunds

Delivery timelines, shipping charges, courier assignment and returned-to-origin handling are set out in our Shipping Policy. Cancellations, free size exchanges, faults, and refund timelines are set out in our Return & Refund Policy. Both form part of these Terms.

9. Intellectual property

All content on mythed.co — including the Mythed name and logo, garment designs and artwork, product photography, illustrations, typography, text and page layouts — is owned by or licensed to Mythed Lifestyle Private Limited and is protected by Indian and international intellectual property law.

Buying a garment gives you ownership of that physical garment. It does not transfer any right in the design printed on it.

You may not reproduce, copy, print, distribute, resell, or create derivative works from our designs or content, or use them commercially, without our prior written permission. You may share photographs of yourself wearing our products on social media, and we would be glad if you did.

10. Acceptable use

You agree not to:

  • use the store for any unlawful or fraudulent purpose;
  • attempt to gain unauthorised access to the store, its systems or another user's account;
  • introduce malicious code, or interfere with the store's operation or security;
  • scrape, harvest or systematically extract data or content from the store;
  • place orders using false details, or using a payment instrument you are not authorised to use; or
  • submit content to us that is unlawful, defamatory, obscene, infringing or abusive.

If you send us feedback, suggestions or ideas, we may use them without obligation or compensation to you.

11. Third-party services and links

The store relies on third-party providers, including Shopify for hosting and checkout, Razorpay for payments, Huepress Fashion Private Limited (Qikink) for production and fulfilment, and courier partners for delivery. It may also link to third-party websites. We are not responsible for the content, policies or practices of third-party sites, and a link is not an endorsement.

12. Limitation of liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable Indian law, including your rights under the Consumer Protection Act, 2019.

Subject to that, and to the maximum extent permitted by law:

  • the store and its content are provided on an “as is” and “as available” basis, and we do not warrant that the store will be uninterrupted or error-free;
  • we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, business, goodwill or data; and
  • our total aggregate liability in connection with any order is limited to the amount you actually paid for that order.

13. Indemnity

You agree to indemnify and hold harmless Mythed Lifestyle Private Limited, its directors, officers and employees against any claim, loss, liability or reasonable expense arising from your breach of these Terms, your misuse of the store, or your infringement of the rights of a third party.

14. Force majeure

We are not liable for any failure or delay in performing our obligations where that failure or delay results from an event beyond our reasonable control, including natural disaster, epidemic, fire, flood, war, civil unrest, strike, courier or supplier failure, power or internet failure, cyber-attack, or an act of government or regulatory authority.

15. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above will always reflect the current version. Changes take effect when published. The Terms in force at the time you place an order are the ones that apply to that order.

16. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them, the store, or any order, are governed by the laws of India. The courts at Kolkata, West Bengal have exclusive jurisdiction, without prejudice to any right you have under the Consumer Protection Act, 2019 to approach a consumer forum having jurisdiction where you reside.

17. General

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy, Shipping Policy and Return & Refund Policy, constitute the entire agreement between you and us regarding the store.

18. Contact and grievances

Mythed Lifestyle Private Limited
CIN: U18129WB2026PTC288966
Registered office: 334/B, Acharya Jagadish Chandra Bose Road, Post – Thakurpukur, Kolkata – 700063, West Bengal, India
Email: hello@mythed.co
Support hours: Monday to Saturday, 10:00 to 17:00 IST, excluding public holidays

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:

Santosh Naskar, Director
Email: hello@mythed.co
Address: as above

We acknowledge complaints within 48 hours of receipt and endeavour to resolve them within one month. You may also contact the National Consumer Helpline at 1915.